Return policy
Returns & Refunds
We get it — sometimes it just doesn’t work out.
Here’s the no-nonsense rundown on how to send it back and get your money back.
- 1. How long do I have?
30 days from the day you placed the order. After that, the window closes — no exceptions. - 2. What shape does the item need to be in?
Unwashed, unworn, tags on, and in the original packaging.
Basically, “new” enough that the next person would be happy to receive it. - 3. Can I exchange it?
Only if it’s defective or we sent you the wrong thing.
Shoot us an email and we’ll make it right. - 4. Partial-refund situations
We may knock a few bucks off if:- It’s obviously been used
- It’s outside the 30-day mark
- It’s missing tags, box, or parts
- 5. When will I see my refund?
We inspect returns within 2 business days of arrival.
Once we hit “approve,” the cash heads back to your original payment method.
Banks usually post it within 3 business days after that.
Still missing it? Check with your card first, then ping us. - 6. Who pays for return shipping?
You do. It’s non-refundable, so pick the cheapest tracked option you’re comfortable with.
Orders over $75? Grab tracking or insurance — if the package vanishes in transit, we can’t cover it. - 7. How do I start?
Email service@usps-stamps.co with your order number and a quick note.
We’ll reply with the return address and a prepaid label if the return is our fault (wrong or damaged item).
Otherwise, you’ll print your own label and drop it at any carrier.